Mobile Support
Related to Fix Audio or Video Disabled Issue
Salesroom supports the taking of calls within Mobile browsers using your device audio and video or by dialing in via a local phone number. Some features are limited or missing due to the screen size.
We are constantly pushing to improve the experience on mobile so buyers can call if they need to. For sellers, our primary focus is making the desktop experience exceptional for sellers and buyers.
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Usage Instructions
Dial-In
Participants have the option to “Join using a phone for audio” which allows them to dial into a Salesroom meeting using a local phone number.
Simply select the country you wish to call from and press the numbers, within seconds you will be in the Salesroom meeting.
Participants who dial-in don’t show in the main view but can be seen on the people tab under the section “Dial-ins”.
Salesroom Compared to Other Providers on Mobile
When it comes to the buyer, all that matters is that they can get on the call the way they want, without friction. This is one of the fundamental reasons why Salesroom has taken that more challenging path of "No Downloads, No Installs, Least Possible Permissions, No Login Needed for Participants".
As I am about to illustrate, this starkly differs from the current ecosystem. Here is a video that helps visually show the experience for users today.
- Zoom, Meets, Teams, and Webex do not support mobile browsers.
- All users must download their app.
- Most require you to create an account first.
- Safari, out of all the browsers, performs the worst and has the most issues when it comes to both video and video conferencing on the web, for all providers.
- On iOS, Chrome, Firefox etc are all technically Safari under the hood as Apple does not let browsers use any other rendering engine other than Webkit, meaning using a different browser likely won't help as the issues sit with Apple.